Tuesday, January 10, 2023

How do I get through to Etihad customer service?

 How do I speak to someone at Etihad?

If you have made the reservation of your flight ticket with Etihad Airlines and want to make any last-minute changes to your flight ticket. In that case, you can connect with the customer service agent of the airline and get the desired help if you are not a frequent flyer. In that case, you are required to go through the given method to talk to a live person at Etihad and get the best possible help from the agent.

Methods to get the Etihad Customer service

There are multiple ways through which you can connect with the agent of the airline to get the best and most reliable help.

Connect via Phone Call

The passengers can connect with Etihad phone number and find the contact information on the customer service page. The process of connecting with the airline over call is as follows. 

  • Dial the customer service number 1800 123 3901, and once you get connected, you must follow the IVR process. 

  • Follow the process to identify the nature of your query as well as the preferred language of communication. 

  • Once the auto-generated is complete, there will be a short wait, after which the airline's agent will get in touch with you. 

Connect via Live Chat

The passengers can also get the live chat option on the contact page of the airline. Click on the chat icon and follow the recorded chat message, after which the customer service agent of the airline will connect with you to provide you with a reliable solution. The chat process is preferred when the passengers have to wait on long hold to communicate with the agent of the airline over call. The method of chat is simple, and the agent will connect with you quickly. 

Connect via Email

The passengers are required to draft a mail mentioning their query in detail, and they can also attach the necessary documents supporting their issue. Once the mail has been properly drafted, please send it to guest@etihadguest.com official email address of the airline. Once the mail is sent, you’ll receive the confirmation on your registered email address through an auto-generated mail mentioning that your query is submitted and the agent of the airline will get in touch with you over email.

Connect via the Contact form

The travelers can also make a request for a callback to connect with the customer service agent of the airline. They need to find the ‘Contact form’ option and fill out the necessary details. Once the details are completed, submit the form, and the airline's agent will get in touch with you within 24 hours. 


Source: How do I speak to someone at Etihad


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