How do I retrieve my roadrunner email?

Roadrunner is one of the most popular email service providers, and it is known for its versatility. It has users globally who not only praise its service but also love to use professionally as well as with friends and family. Similar, to other Roadrunner also sometimes fails to perform as expected. Some errors and issues stop working. The major issue that usually users face is log in. Many times users forgot the roadrunner password, as a result, they fail to access their account. 

But there is an option for a roadrunner email password reset, and here in this blog, you will find how to reset the password. But before we proceed towards the steps of password recovery, it is important to know why it is tough to do to that. Users who are new or have never used roadrunner service of recovering passwords, this blog is going to be useful for them. Roadrunner password recovery is not easy and why it so. Well, roadrunner password recovery is not similar to the usual ‘Forget Password’ procedure available on other email platforms. Instead, it includes steps that are quite different. To make easier for you, we have summarized the whole process in simple steps

Guide to Recover Roadrunner Email Password

NOTE:As a Roadrunner email account might be consist of a master account and sub-account, the steps to reset or change the password may vary.

To Reset Your Own Forgotten Password

If you have forgotten the password of your own email account, you can follow the below-mentioned steps to reset the password.

NOTE: If you are a sub-account user, you can also ask the master account holder to reset the password of your account.

1. Open a web browser on your computer and go to the Roadrunner Webmail page (https://webmail.spectrum.net/mail/auth). This will direct you to the Roadrunner sign-in page.
2. Once you are on the Webmail page, you will need to click on the Forgot Email Password? You will be directed to the next screen where be prompted to enter your email address.
3. So, enter your Roadrunner account email address in the provided field and select the checkbox next to the “I’m not a robot” Then, you will need to click on the Submit button.
4. On the next screen, if you have never used the Password Reset Tool, you will be prompted for the MAC address of your Modem. You will need to select the How to Check Your Cable Modem ID link to know more. Once you are done entering the MAC address, you will need to select the Submit
5. Then, you will be prompted to enter the answer to a security verification question displayed on your screen. So, enter the answer for the questions in the provided field and click on the Reset Password
6. Selecting the Reset Password option will display a new password on the screen. In case you wish to change the password right away, you can copy it and note it down.

To Change Your Own Password

If you wish to change your own password, you will need to follow the instructions provided below.

1. Open a web browser on your computer and go to the Subscriber Self Card(https://selfcare.rr.com/index.cfm?method=login.login) page.
2. Once you are on the Subscriber Self Care page, you will need to enter your account Email Address and Password in the provided fields. Then, you will need to enter the text displayed on your screen and click on the Login
3. Then, under the User Management section, you will need to select the Change PasswordYou will be prompted to enter your Current Password, followed by your New Passwordin the provided fields.
4. Enter your current and new password in the prompted fields and confirm your new password.
5. Finally, you will need to select the Change Password

So, these are the instructions that you will need to follow to reset or change the password of your Roadrunner email account. For further help contact Roadrunner customer support service number to fix your email problem.