What can you do to eradicate the issue of Facebook not working?
Facebook is one of the social platforms that are hard to live without. This app is basically for contacting friends, checking the news feed, photos, and videos. This is considered as the best time-pass for the individuals, but if it stops working, then cutting the time is quite tough for them.
"How to fix Facebook not working?" is the concern of many users who generally face the issues in their Facebook account. Whether their Facebook crashes or is not loading, they can fix the issues by taking some troubleshooting steps, and if their problem is still not resolved, they can contact the support.
Needful steps to take:
- Check if your Facebook is fully updated:
Facebook is known for bringing out its update quite often, and due to this, the users using the older version may suddenly encounter the issue of Facebook not working. Their older version of Facebook might crash. So, you have to update your app, and then you can go to the App store. You can download and install the update available.
- Try to clear the cache of your device:
You can also try to clear the cache of your device, and then you can go to the Facebook app in the apps management found in settings. Your Facebook can freeze in the app cache.
These are the troubleshooting steps that you can take to fix the issue of Facebook not working. However, if you are still troubled with Facebook's problem, not working, you can take the help of the customer support executives to eradicate the issues. Some users are unaware of how they can reach the live person or the dedicated person with whom they can discuss their concerns. Let us see how you can reach them.
Ways to reach customer care executives:
- Calling on the toll-free helpline number:
The users are free to contact the executives by calling on the helpline number of Facebook, where they have to input the keys to get in touch with the executives. They can do this according to the issue they are facing. Then, they will be able to reach them out and can discuss their problem.
- Chatting with the agents:
This option is also available where the users can discuss their queries by chatting with them. If they cannot make contact with them on call, they can go for this method.
- Email support:
The users can also write to them in the form of an email. They can pen down the issue, and the executives will revert them with the solution to this issue.
These are the ways of contacting the customer support of Facebook. They will assist you in the best way they can.
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